Register Your Guarantee

Important Guarantee Information

The following are simple recommendations to keep your stainless steel product looking its best. Please note that 'stainless' means that the cutlery will 'stain less' rather than it won't stain at all.

Never leave salt or food on stainless steel products, always rinse off. Wash in hot water with soap or liquid detergent, rinse and dry immediately using a soft cloth. If using a dishwasher follow your manufacturer’s instructions.

Your stainless steel products are dishwasher safe, but we strongly recommend that you remove them from the dishwasher immediately after the washing cycle has finished and wipe with a soft, dry cloth. Do not mix silver and stainless steel items in the dishwasher. Never use abrasive scourers. Never use silver cleaner on stainless steel. Never leave to soak in water. Always store your stainless steel items in dry conditions.

Terms and Conditions

Viners offers a guarantee against any fault arising from defects in materials and workmanship provided you have followed the care recommendations above and the product has not been misused.

The guarantee does NOT cover damage caused by deterioration due to dishwasher use, accident, misuse or commercial use. Scratches, stains and discolouration are also not covered by the guarantee. This guarantee does not affect your statutory rights.

Thank you for purchasing your Viners product

In order to validate your guarantee, you must register your purchase with Viners. Simply fill in the form below.

This is the long 13 digit number that is displayed on the packaging e.g 5012118107606

Viners will not pass this information on to third parties.