Our cutlery and cookware is supported by a Viners quality guarantee. During the guarantee period, Viners will replace or repair your items free of charge if there is any defect due to faulty material or workmanship, provided you have followed the care instructions and the product has not been misused. Guarantees do not cover damage caused by deterioration due to dishwasher use, accidents, misuse or commercial use. Scratches, stains or discolouration are also not covered. Our guarantee on cookware covers stainless steel parts only.
Due to the nature of the product, we do not offer a fixed term guarantee on dinnerware. This does not affect your statutory rights.
Buy from Viners.co.uk, the official Viners online shop, and your guarantee is already valid. If you have bought a Viners product from elsewhere, you can register the guarantee here by clicking on the link below.
